PAYMENT AND SHIPPING

SHIPPING

WE SHIP WORLDWIDE WITH ONLY DHL EXPRESS
INTERNATIONAL – DHL EXPRESS (1-2 WORKING DAYS)
DE 5€ EU 20€ – USA 35€ – ASIA – 40€ – OCEANIA 40€
WORLDWIDE DHL EXPRESS SHIPPING IS FREE ON ORDERS ABOVE THE VALUE OF 300€
TRACKING INFORMATION IS AUTOMATICALLY EMAILED TO ALL CUSTOMERS OR MESSAGED VIA SMS IF THE PHONE NUMBER IS ADDED TO YOUR ORDER. IF YOU DON’T RECEIVE THIS, PLEASE CHECK YOUR SPAM FOLDER.

EMAIL: SHIPPINGEXPRESS@NIKOLAIPARIS.COM

RETURNS

RETURNS MUST BE SENT BACK WITHIN 14 DAYS AND IN PERFECT ORIGINAL SALE-ABLE CONDITION.
TAGS MUST NOT BE BROKEN. WE CAN’T REFUND YOUR ORIGINAL OR RETURN POSTAGE COSTS. GERMAN ORDERS TAKE 1-5 WORKING DAYS, HOWEVER, USA AND EU ORDERS CAN TAKE UP TO 1 WEEKS
ALL PACKAGES ARE POSTED VIA COLISSIMO / INTERNATIONAL – DHL EXPRESS.

 

PAYMENT METHOD

WE ACCEPT PAYMENT VIA VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS AND KLARNA . ALL COMPLETED PAYMENTS WE THE PRODUKT IN ONE DAY. PLEASE NOTE ONLY ONE (1) FORM OF PAYMENT METHOD MAY BE USED ON A SINGLE ORDER.

PAYMENT TROUBLESHOOTING

IF YOU ARE ATTEMPTING TO CHECKOUT AND RECEIVE THE FOLLOWING ERROR MESSAGE ‘TRANSACTION CANNOT BE PROCESSED’ PLEASE CONTACT YOUR BANK IN ORDER FOR THEM TO AUTHORIZE THE TRANSACTION.

CHARGING YOUR CARD

ONCE YOUR ORDER HAS BEEN PLACED, YOUR CARD IS CHARGED ACCORDING TO THE AMOUNT AND CURRENCY OF YOUR ORDER. IF YOUR ORDER IS UNFORTUNATELY CANCELLED, WE WILL REFUND THE AMOUNT CHARGED IMMEDIATELY. PLEASE NOTE THAT IT MAY TAKE UP TO 10 BUSINESS DAYS FOR THE FUNDS TO REFLECT BACK ON YOUR BANK STATEMENT.

PAYMENT NOTIFICATION

WE SEND A MAIL FOR ALL COSTOMERS A NOTIFICATION FROM COMPLETED PAYMENT AFTER ONE DAY WE SENDING THE TRACKINGNUMBER FORM THE PACKEGE.